Cancellation & Refund Policy:
(i) If the customer wishes to cancel their booking, then the customer will have to pay the following cancellation charges for the blocked flying amount.
– Up to 45 days before journey — 25% cancellation charges (75% of flying time amount will be refunded)
– Up to 30 days before journey — 50% cancellation charges (50% of flying time amount will be refunded)
– Up to 15 days before journey — 75% cancellation charges (25% of flying time amount will be refunded)
– Up to 07 days before journey — 100% cancellation charges(No Refund)
(ii) An amount of Rs. 50,000/- against flight preparation charges will be levied if the flight is cancelled due to "force majeure" or "technical reason" at the initial point.
(iii) No amount will be refunded for other arrangements like government fees, helipad making, hotel stays booked, permission fees, landing charges, security amount, expenses already occurred, and any other.
(iv) If landing permission is not been granted then a refund will be as per this refund policy section (i) less expenses.
(v) Advance once received will not be refunded in any circumstances.
(vi) No refund will be made due to Covid -19, or any special day restriction by the government.
(vii) In case the flying operation doesn’t mature from the point of origin due to bad weather 50% blocked flying time amount less expenses will be refundable.
(viii)The refund will be processed within 30 to 60 days.